Contact Customer Care

Help is only a click away if your question falls into one of these popular categories.

Have a question? You're probably not the only one. Check out our list of frequently asked questions. Can't find what you're looking for? Our customer service agents are waiting to hear from you.

By Email

Complete the info below and we will contact you within 12 hours, if not before. Please note that you must know the account Security PIN to make any changes.

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By Phone

Business hours:

4am PST – 11pm PST
7 days a week

Phone Numbers:

General Support
Including:
Pay As You Go
Daily Chat and Text
Monthly Unlimited
1-866-402-7366

UNLTD Support
Only for handsets:
c290, W385, and KRZR
1-877-TLK-MORE

Report Abuse:

To report any violation of the Acceptable Use Policy and Visitor Agreement, other than child pornography, email us at abuse@sprint.net. To make a report concerning child pornography, use the following Web link: https://www.sprint.net/index.php?p=support_ce_request

www.sprint.com/accessibility


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